Approach to Servicing

Approach to Servicing

The HeliMedia Service Organisation
provides dedicated Workshop and Field Service support for its customers across Europe, The Middle East and Asia.

General service support includes:
• Telephone support
• Dedicated Help Desk system
• Field Service Support
• Dedicated Workshop facility
• Customer training and
  ‘train the trainer’ training
• Assist with integration of loaner systems
• Delivery and integration of spares
• Airport location for easy aircraft access

Our Field Service Technicians respond immediately, to assess and repair, train
or troubleshoot at customer sites or
back at base.

Our customers include:
• Helica (Italy)
• National Grid (United Kingdom)
• Heliwest (Australia)
• MoD (United Kingdom)
• Government Agencies (United Kingdom)